For owners and CEOs of established service companies

Not every problem
needs AI. We’ll help you
find the ones that do.

No vendor demos. We learn how your company runs, fix what’s slowing it down, and use AI only where it’s safe and pays off.

Sound familiar?

Everyone’s selling AI. Start with how your company actually works.

Everyone says you’re behind.

Competitors, vendors and your own team keep bringing up AI. Nobody has shown you what it would actually change in your business.

What we do instead

We start with what would actually change, like hours, missed jobs and mistakes. Then we decide whether AI is part of it.

Every vendor has a demo.

Each pitch solves the problem its product happens to solve. None of them start with how your company actually works.

What we do instead

We start with how your company works, not with a product, and often with the tools you already have.

Your data isn’t something you gamble with.

Customer records, financials, client files. You want to know exactly where they go before anyone plugs in a new tool.

What we do instead

You’ll know what any change touches, and who can see it, before anything is built.

Here’s how we fix it ↓

Fix it in order

Find the leak. Fix the process. Then put AI to work.

Automating a broken process just makes the mess faster. So we work in three stages, and AI only comes in where it pays off.

  1. Stage 1

    Manual bottleneck

    Where the time leaks

    • Missed calls and voicemails nobody returns
    • Customer details scattered across spreadsheets
    • Quotes sent, then never followed up
  2. Stage 2

    Process fix

    Fix how the work flows

    • One standard intake for every request
    • Clear handoffs: who owns each step
    • A single source of truth for customers and jobs
  3. Stage 3

    Targeted automation and AI

    Then automate what’s left

    • Instant text and email follow-up
    • Tasks routed to the right person automatically
    • No more copy-paste busywork
What we fix

Three ways we help service businesses win.

Lead Response & Customer Capture

Never lose another customer because you took too long to reply.

  • Instant automated response via text, email, web
  • 24/7 lead intake and preliminary qualification
  • Automated follow-up sequences for open quotes
  • Online booking directly into your schedule
Process Automation & Integration

Connect the software you already use and eliminate double-entry.

  • Sync CRM, QuickBooks, field management & billing
  • Automated invoice generation from completed jobs
  • Customer notifications: dispatch, en-route, done
  • Custom workflows built for how YOU operate
Practical AI Where It Counts

No hype. Just tools that actually save hours and improve service.

  • Smart intake that categorizes and routes requests
  • AI-assisted drafting of estimates and proposals
  • Automated review collection from happy customers
  • Summary reports so you know where things stand
How it works

The first step is understanding your business. The answer may not be AI.

  1. Step 1

    Understand the business

    A free 20-minute call, then a closer look at how your company runs, with the people who do the work.

  2. Step 2

    Fix the process

    Often the biggest win is a handoff or an approval step, and it usually needs no new software.

  3. Step 3

    Apply technology where it fits

    Your systems get connected, and AI is added only where it’s safe and pays off.

See what you get at each step →

Collins DeLoach, Principal and founder of SolutionXT
Collins DeLoachPrincipal & founder, SolutionXT
Who you’ll work with

Big-company discipline, sized for your company.

Collins DeLoach spent 33 years consulting for some of the world’s largest companies. He built SolutionXT to bring the same practices to mid-size service companies, so you can do more with the team you already have.

Led by Collins. Senior specialists are brought in only when a project needs them.

“The Fortune 500 companies I worked with didn’t win with bigger budgets. Sometimes the fix was a better process, sometimes new software, usually both. AI only paid off once those were right.”

Collins DeLoach
33years

of enterprise consulting. Client work is confidential, so we list industries, not names.

  • Pharmaceutical distribution
  • Healthcare and pharmacy
  • Medical diagnostics
  • Agricultural real estate
  • Online travel and hospitality
  • Retail
  • HVAC & Mechanical

    14 hrs/week saved

    Before: Estimates were chased by hand and dispatch status lived in a spreadsheet.

    After: Automated SMS and email quote follow-ups and job-status alerts now do the chasing.

  • 15-Person CPA Practice

    60% faster client onboarding

    Before: Tax season meant sending the same document requests to clients again and again.

    After: A structured intake portal with automatic missing-file reminders collects everything up front.

  • Commercial Remodeling

    Zero dropped leads

    Before: Web and phone inquiries slipped through before anyone followed up.

    After: Every inquiry flows into CRM scheduling, with an owner alert within 2 minutes and automatic consult booking.

From a company like yours

One customer, three different records

A transportation and logistics company ran on three systems, and each one kept its own customer database. With no way to tell which records were the same customer, they couldn’t see what a customer was really worth or report across the business.

We started with analysis and design: how each system defined a customer, and the rules for deciding when two records were the same account. Then we used AI to build the system that matches them into one golden customer record, kept in one place for easy management, maintenance and reporting.

Transportation and logistics company

Results
  • 3separate customer databases, now connected
  • 10,000+customer records matched into one golden record per customer
  • 1place to see each customer’s true value and report across the enterprise
Common questions

Before you book.

More questions →

What does it cost?

The strategy call is free. After that, every project gets a fixed price in writing before any work starts, and there are no long-term contracts.

We price by what the fix is worth, not by the hour. Most first projects cost about what a new office hire would for a couple of months, and the hours they save keep coming back every year after. On the strategy call we’ll estimate what the problem costs you today, and the project has to make sense against that.

What if it doesn’t work?

What a project has to do is agreed in writing before it starts. If it doesn’t do that, it gets fixed at no extra cost.

Is our data safe?

You’ll know what data any change touches and who can see it before anything is built, and nothing about your customers or clients goes into an AI tool without your approval. Your team also gets plain written guidelines on what AI is and isn’t safe to use for.

Want an NDA in place before the first call? Send us yours, or we’ll send you ours.

What happens if we stop working together?

Everything that was set up stays yours and keeps working. Accounts and logins are in your company’s name, and your team has the documentation to run it.

Your first step

Twenty minutes to find out where to start.

Tell us what’s slowing your company down. You’ll leave with two or three practical places to start.

  • Free, and it takes 20 minutes
  • No prep, nothing to sign
Collins DeLoach, Principal at SolutionXT

You’ll talk directly with Collins DeLoach, Principal.

Book a 20-Minute Call →

Prefer to call? (254) 619-7774 · hello@solutionxt.com